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OMG! I'm a 14E Aussie and I just bought a sports bra that ACTUALLY FITS!!! Never thought it was possible. I've never been able to buy a proper fitting sports bra from a regular retail store. I'm rapt and about to place my next order :-)
Sarah

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Bella Forma :: Delivery Information

 Delivery Information

We aim to dispatch your order within 24 hours of stock being available in our warehouse. However, we are reliant upon suppliers getting stock to us within the quoted delivery times and informing us promptly if stock is no longer available.

Every product has stock availability information displayed in an easy to understand stock grid so you are able to determine how long your order will take to reach you. Remember to add the estimated delivery time to the stock dispatch information. See the Stock Grid Information section for an explanation of our stock grid.


Delivery Costs and Timescales - AUSTRALIA

ONE FLAT RATE AUSTRALIA WIDE

Australia wide delivery is charged at a flat rate so you know exactly how much your shipping costs are before ordering, regardless of how many items you buy. (excludes handling fee on large orders - see below)

FAST, SAFE AND SECURE POST AT NO EXTRA CHARGE

We send our parcels by one of the safest and fastest delivery methods possible - eParcel Express. Australia Post eParcel Express is fully trackable and delivery is signed for so you can be confident your parcel will get to you safe and secure. Someone will need to be available to sign for the parcel during normal delivery hours as Australia Post are not allowed to leave eParcel deliveries without a signature. Please note for security and to guarantee delivery we do not allow delivery without a signature - even if you request it.

GUARANTEED DELIVERY

We guarantee delivery of all our parcels sent within Australia and in the unlikely event of the parcel being lost we will re-ship your order at no extra cost and replace any lost items FREE OF CHARGE.

As we are reliant on external delivery networks we cannot guarantee delivery timescales, we can however give an estimate as to how long your delivery will take. The costs and estimated timescales are shown below:

Destination Shipping Method Cost Approx Delivery Days Signature/Tracking
AustraliaeParcel Express$11.501-2 businessSignature and Tracking
AustraliaNO RETURNS* - eParcel Express$8.501-2 businessSignature and Tracking

*NO RETURNS Postage

We offer a discounted postage method which is great for customers who know their correct size or who are buying non returnable items.

The discounted postage applies only if no returns/exchanges are made on an order. Should returns/exchanges be made then an additional postage amount of $5 will be charged. The handling fee (see below) will also be charged in addition if applicable.

HANDLING FEE ON LARGE ORDERS - 7 or more items

To keep our flat rate postage as low as possible we charge a handling fee ONLY on large orders (7 items or more) where items are returned. This ensures we can offer a minimal postage charge to customers who place smaller orders or place large orders and do not return items.

Orders with SEVEN items or more will incur a one off handling fee if one or more items from the order is returned for refund or exchange. The handling fee will be charged when the returns are processed. It will be payable before any exchanges are dispatched or will be deducted from any refund amount.

The handling fee is calculated according to the table below -

Number of Items Ordered Handling Fee Charge
7 - 8 Items $8.00
9 - 10 Items $12.00
11+ Items $20.00


Delivery Costs and Timescales - INTERNATIONAL
**PLEASE NOTE** that Bella Forma cannot be held responsible for international deliveries which cannot be traced and will not issue a replacement or a refund in the event the parcel is lost. Please select a 'signed for' or 'trackable' method if you are worried about delivery.

As we are reliant on external delivery networks we cannot guarantee delivery timescales, we can however give an estimate as to how long your delivery will take. The costs and estimated timescales are shown below:

Destination Shipping Method Cost Approx Delivery Days Signature/Tracking
New ZealandAirmail International$10.504-10 businessNo
New ZealandInsured Airmail International$18.004-10 businessYES
Asia/PacificAirmail International$13.005-14 businessNo
Asia/PacificInsured Airmail International$20.005-14 businessYES
CanadaRegistered Airmail International$22.503-10 businessYES
USAInsured Airmail International$22.503-10 businessYES
Rest of WorldAirmail International$15.505-14 businessNo
Rest of WorldInsured Airmail International$22.505-14 businessYES


International Courier Service
Should you require an order urgently or want an international delivery which is fully trackable we would be happy to quote you on a per order basis. Please contact customer support for further a quote.

What About Customs?
International shipping may incur local import taxes and duties on goods entering into the destination country. Customers are liable for any such customs charges that may be applicable. As an offset to these possible charges all international orders are GST FREE. Simply register for an account or sign into your existing account to see the prices without GST.

Where Do We Ship?
To check whether we ship to your country go to the registration page, if your country is not in the drop down list then unfortunately we do not currently ship there.
 
 
 
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