Delivery Information

We offer a flat rate postage charge, so you always know exactly how much you postage costs will be. Order over $100 and take advantage of FREE Standard Post.

 

What are your Delivery Charges within Australia?

1.  Standard Post - $7.95

2.  Express Post - $12.95

3. FREE Standard Post on orders over $100

 

How long will my delivery take?

Standard Post - Estimated Delivery Time is 7 -10 business days.

Express Post - Estimated Delivery Time 2 business days

Please ensure you add the estimated delivery timescale above to the back order time for any out of stock products to give a total delivery timescale.

The above times are estimates provided by Australia Post. We are reliant on Australia Post to delivery parcels promptly, if delays occur these are unfortunately out of our hands.

 

Product Availability

Orders where ALL items are In Stock will be dispatched the same or next business day.

Orders where some items are on backorder will be held until ALL items are in stock. If you wish to receive In Stock items straight away please place a separate order for In Stock items.

Once back orders are received we aim to dispatch your order within 24 hours of stock being available in our warehouse. However, we are reliant upon suppliers getting stock to us within the quoted delivery times and informing us promptly if stock is no longer available.

Backorder stock will take on average 7-14 days to arrive at our warehouse. Some products may take longer, this is shown on the product page. Stock availability information is displayed so you are able to determine how long your order will take to reach you.

 

Guaranteed Delivery

All parcels are sent using a trackable service. This ensures that in the unlikely event of a parcel being lost Australia Post can in most cases locate it and complete delivery.

Should Australia Post be unable to do so, we will re-ship your order at no extra cost and replace any lost items.

 

What are your International Delivery Charges?

We are not currently delivering outside of Australia. We will be providing this service in the next few weeks.